0x800c0131

When you start Outlook Express or when you try to send an e-mail message, you may get one of the following error messages:

• MSIMN caused an invalid page fault in module Directdb.dll
• MSIMN caused an exception C0000006h in module Directdb.dll
• MSIMN caused an invalid page fault in module Msoe.dll
• MSIMN caused an invalid page fault in module "unknown"
• Outlook Express: The message could not be sent. There is not enough Disk space.
• Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131

The most frequent cause of this error is a damaged or missing folders.dbx file. It is possible it may also be set to read only. To fix this problem:

• Click on the Start button and choose Search or Find.
• Click Files or Folders
• In the "Search for files or folders named" box, type folders.dbx.
• In the Look In menu, click your main hard disk (usually drive C:), and then click Search Now.
• Right click the Folders.dbx file, and then select Rename.
• Type folders.old, and click OK.
• When you start Outlook Express again, this should create a new Folders.dbx file automatically.