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The account appears to be offline due to a network problem. Do you want to try go online now?

The account appears to be offline due to a network problem

Error: The account "_____" appears to be offline due to a network problem. Do you want to try go online now?

 

Change username or password in Apple Mail

To change your username and / or password in Mail, take the following steps:
  1. Click on the Mail menu at the top left of the screen and select Preferences
  2. When the Preferences window appears, ensure the Accounts tab is selected.
  3. Select the account from the left column that Connection Doctor displayed the error for.
  4. Under the Account Information tab on the right, update the username and password fields halfway down the page.

Apple Mail - Connection Doctor

Connection Doctor is a diagnostic tool located in Apple's Mail application. It will test the connection to all enabled accounts in Mail and display a success message or an error.

The Connection Doctor is located under the Window menu in Mail.

A list of Errors can be found here.

Interpreting Traceroute Results

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Email

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Apple Mail 3.x

Apple Mail 5.x (Mac OS 10.7)

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